Connected, Intelligent Transformation with Microsoft Dynamics 365
At QBA, Microsoft Dynamics 365 isn’t just software—it’s our way of integrating data, decisions, and delivery across the business value chain. Whether you’re in finance, retail, manufacturing, services, or the public sector—D365 enables clarity at the core, agility at the edge, and transformation at scale.
From full-stack ERP to modern CRM, from Power Platform innovation to Azure-powered extensibility—we build cohesive digital operations that are fit for your tomorrow.
What We Specialize In Dynamics 365:
Finance & Operations:
Streamline core finance, costing, and inventory
Business Central:
Agile ERP for mid-sized businesses to grow confidently
Sales, Marketing & Customer Service:
Elevate engagement with data-backed, AI-powered CRM
Field Service:
Intelligent dispatching, asset management, and mobile enablement
Power Platform:
Automate, analyze, and act using Power BI, Power Apps, and Power Automate
Azure Ecosystem:
Secure, scalable hosting and seamless integration with Microsoft 365, Teams & beyond
Why QBA is the Right Microsoft Partner
QBA brings together deep Microsoft know-how, industry processes, and a results-first mindset to every Dynamics 365 engagement.
What we offer:
KPI-Driven Design
- We start with business KPIs (e.g., DSO, sales velocity, churn rate) and design every workflow to impact those metrics
- Embedded real-time dashboards in Power BI—not added post go-live
Business + Technology Fluency
- Experts in finance, field service, distribution, and customer engagement
- Ability to combine D365 with Power Apps, Azure AI, and third-party systems for extensible workflows
- Proven in transforming retail, healthcare, logistics, and professional services
Accelerators, Not Templates
- Prebuilt vertical templates to fast-track CRM & ERP deployment
- Custom F&O and BC extensions for industry-specific needs (e.g., packaging, chemicals, staffing, etc.)
- Integrated use of Microsoft CoPilot for AI-powered process automation
Lifecycle Thinking
- Change enablement and user training from day one
- Quarterly business reviews to assess ROI, usability, and performance
- Microsoft-certified team with track record across India, Europe, and Middle East
Real-World Business Impact, Powered by D365
Success Area
Retail & eCommerce
Challenge: Fragmented customer data and disconnected marketing
Solution: D365 Sales + Customer Insights + Marketing Cloud
Impact:
- 18% rise in return customer rate
- 25% reduction in order-to-delivery time
- Unified pipeline, customer 360° & campaign personalization
Mid-sized Services Company (Business Central)
Challenge: Needed agile finance and project management without complexity
Solution: Microsoft Dynamics 365 Business Central
Impact:
- 45% faster monthly book closure
- 100% visibility into project margins & billing
- Seamless compliance with GST, e-invoicing, and TDS workflows
Field Service Enterprise
Challenge: High dispatch cost and poor visibility in asset uptime
Solution: Dynamics 365 Field Service + Power Apps + Mobile workflows
Impact:
- 30% drop in service downtime
- Auto-scheduling of 80% of work orders
- 95% field team adoption through intuitive mobile UX
